Not Happy... The instructions and feedback messages would have to be a bit more friendly. There was no way of knowing if the order had been sent or received by you. Because of that I re-ordered and should not have. The picture arrived with the mounting hook on the wrong end. If I use the mounting hook then the picture is upside down.
Other than that the framing and photo is very good.
Rene Mathieu, Edmonton | angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | Thanks for your assistance I now have all custom boards/panels. They are beautifully sized and constructed. I so appreciate that you included wire and hanging devices. A bonus, for sure!
It was a bit harried at first. I needed to head to the San Francisco DHL warehouse to get a box that was never delivered!!! Still, all is well that ends well.
Thank you for all of your assistance. I hope to do business with you in the future.
Mahsa, | high quality framing I got my frame quite quickly, even though I was worried Canada post would be on strike. It was packed really well, and every framing material they use is very high quality!! I love the non-glare plexiglass especially. It was also priced reasonably, as opposed to Michaels which is just ludicrously expensive. Thanks so much!
Alana, Calgary |